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Our Policy

1. Policy Overview
This policy outlines the terms and conditions for placing orders, using the company’s credit card for purchases, and uplifting packages from our business. Customers are encouraged to review this policy to ensure compliance with our procedures carefully.

2. Placing Orders Using the Company’s Credit Card

Customers who wish to use the company’s credit card to place orders must adhere to the following guidelines:

Downpayment Requirement:

Customers must make a downpayment equivalent to the total cost of the items they wish to purchase before the company processes the order.

The company must clear and confirm this downpayment before the order is placed.

Order Confirmation:

Orders will only be processed once the company has received and verified the downpayment.

3. Uplifting Packages

Timeframe for Uplifting Orders:

Customers are required to uplift their packages within 14 days of being notified that their items are ready for collection.

Storage Fees for Delayed Uplifting:

If packages are not uplifted within 14 days, a storage fee of GYD500 will be charged for each additional day they remain uncollected.

Unclaimed Items:

Items not uplifted within 60 days will become the property of the business. This measure allows the company to reclaim losses incurred from uncollected orders.

4. Customer Responsibility

Customers must ensure accurate and timely communication with the business regarding their orders and collection arrangements.

It is the customer’s responsibility to make timely payments and uplift their items within the specified period.

5. Business Rights

The company reserves the right to decline processing orders if the required downpayment is not made.

The company is not liable for any losses incurred by the customer due to delayed collection or forfeiture of items beyond 60 days.